The order view is available by pressing on the order.
The order view is split into 4 sections:
- Heading: order number, status and X icon to close the window
- Tabs:
- Order: basic order information
- Manifest: list of items linked to an order
- Timeline: history of order activity
- Order details
- Order actions
Order tab
- Delivery order, please refer to Schedule
- First and last name of the customer
- Amount to collect
- Organization name
- Time constraint
- Estimated arrival time (applicable if you've activated Route optimization)
- Customer's address and map icon (allowing you to open a map app)
- Phone number(s) and phone icon (allowing the courier to call the customer)
- Customer/order tag(s)
- Order notes
- Customer notes
- Courier entered information
- Notes
- Preferred time of delivery
Add notes and specify time constraint
Manifest tab
Allows the courier view the manifest details
Timeline tab
Displays the order's history.
The order status is displayed along with the date, time and employee code of the person responsible for the status.