Taking ownership of a package or pickup
- Press on Take ownership under the Ready tab.
To deliver a package
- Once at the destination: Press on Delivered under the On the way tab.
Impossible to make a delivery
- Once at the destination: Press on Not Delivered under the On the way tab.
- Once back at the organization, press on Back to Provider under the Returning tab.
At all times, it is possible transfer an order to another courier.
An order with the On the way status can be returned to the Ready status via the Return action.
An order with the Returning status can be brought to On the way via the Back to delivery action.