Take ownership of a pickup
- Press on Take ownership under the Ready tab.
To pickup an item
- Once arrived at the destination: Press on Collect under the On the way tab.
When a courier cannot collect a pick up (ex: client not at home)
- Press on Unable to collect.
At all times, it is possible transfer an order to another courier.
A pickup under the On The Way status can be put back under the Ready status by pressing Return (Ex: taken ownership by mistake).